1. Maigu Tires promises that all products undergo rigorous quality testing to ensure safety, stability, and environmental performance. 2. We strictly protect customer privacy and will not disclose user information to any third party without authorization. 3. We provide convenient return and exchange services, subject to our return and exchange policy. 4. Our after-sales service team provides professional support to ensure customer satisfaction. 5. The company complies with applicable laws and regulations and operates transparently and fairly. 6. This policy will be revised in a timely manner according to regulations and business needs, and customers will be notified in an appropriate manner. 7. In case of any dispute, both parties shall resolve it through negotiation. If negotiation fails, the dispute shall be submitted to an arbitration institution for handling in accordance with the law.
1. Provide full-process technical support from product development to mass production to ensure stable and reliable product performance; 2. Provide professional selection advice and customized solutions in the pre-sales stage; 3. Provide rapid after-sales support, covering installation, commissioning and usage guidance; 4. Conduct regular technical training to improve customers' operation and maintenance capabilities; 5. Provide equipment repair, upgrade and remote consultation services to ensure long-term efficient operation.
1. Maigu Tires conducts rigorous quality testing, and products sold through official channels are entitled to legal warranty rights. 2. For quality issues caused by manufacturing defects, the company promises free repair or replacement. 3. Customers with product quality questions after purchase can contact after-sales service for professional technical support. 4. Damage caused by improper use is not covered by free repair; repair or replacement services will be charged separately. 5. Maigu Tires continuously optimizes its service processes to ensure timely response to customer needs and protect customer rights. 6. Specific warranty periods and terms are implemented in accordance with the contract and relevant laws and regulations.
Maintenance service
1. We provide professional tire repair and replacement services to ensure product performance and driving safety.
2. Advanced testing equipment is used to accurately diagnose tire damage and achieve precise repair.
3. Provide fast-response repair services to reduce customer waiting time and improve service efficiency.
4. Strictly adhere to environmental protection standards, use environmentally friendly remediation materials, and fulfill green production responsibilities.
5. Provide regular maintenance recommendations to extend tire life and reduce customer maintenance costs.
6. Establish customer files, provide personalized repair solutions and after-sales support to ensure service continuity.
7. Continuously innovate maintenance techniques, improve maintenance quality, and ensure customers' driving experience and safety.